SmarterTrack is a comprehensive software that has the role of an online help desk application, allowing you to manage, track and report on various communication channels.
SmarterTrack is an ideal solution that will assist you in building your online community, providing a centralized outlet for all your channels.
In order to help you with your work, SmarterTrack features a live chat function, support ticket system, knowledge base option, an online community feature, a task management system and multiple brand support.
This useful tool also bundles a SIP-compliant web phone , allowing call loging an VoIP, time logging, or performing Customer satisfaction related surveys.
SmarterTrack requires MS .NET Framework 4.0, Microsoft SQL Server 2005 (or higher), and Internet Explorer 7 (or newer).
SmarterTrack supports MS Windows 2000, 2003, XP, Vista, 7, 8 and 8.1.
|Developer||SmarterTools, Inc | see all products from this developer|
|Last Week Downloads||1|
|All Time Downloads||583|
|OS Support||Windows All|
100% CLEAN Certification
SmarterTrack has been tested by Download82.com team against viruses, spyware, adware, trojan, backdoors and was found to be 100% clean. Our editors will recheck this software periodically to assure that it remains clean.